Return + Refund Policy
We hope you love your Niche! However, we realize that on occasion you may not be fully satisfied with your purchase. Please request a return to niche@nicheatpearl.com within 7 days of receipt of your order.
- We accept returns on full-priced merchandise that is sent back to us within 7 days receipt of your order. Items must be returned in unused condition, with tags, and in the original packaging.
- All shipping charges are non-refundable and return shipping costs are the responsibility of the customer. You may request a return label from us, and return shipping charges will be deducted from your refund.
- Please ship returns in a secure, traceable manner. Niche at Pearl is not responsible for lost or damaged packages.
- Sale items are not eligible for return. If you have a question about your item, please email us at niche@nicheatpearl.com.
- Refunds will be issued within 5 days of receiving the return. If you return an item that is not eligible for return, it will be donated or discarded and you will not receive a refund. If item was paid by credit card, a refund will be issued to the card used for purchase. If the original transaction was by check or cash, refund will be by company check issued to your name and address.
Please ship all returns to:
Niche at Pearl
302 Pearl Pkwy #112
San Antonio, TX 78215